Terms of Service

Effective Date: March 8, 2026 | Last Updated: March 8, 2026

This document is legally binding. Please read it in full before using Awareness.

!! Critical Risk Disclosures — Read First

1. AI HALLUCINATION & FINANCIAL LOSS RISK

Awareness uses large language models (LLMs) that are known to produce inaccurate, fabricated, or misleading outputs ("hallucinations"). Any AI-generated content — including but not limited to investment analysis, trading signals, code, contracts, or factual statements — may be WRONG, INCOMPLETE, or DANGEROUSLY MISLEADING. Using AI output to manage real assets, trading accounts, or critical systems WITHOUT independent human verification and professional advice may result in CATASTROPHIC, IRREVERSIBLE FINANCIAL LOSSES.

We strongly recommend that you NEVER connect a live brokerage or high-value account directly to an AI agent without implementing multiple independent risk-management controls (position limits, kill switches, human approval gates, etc.).

2. AI EMOTIONAL ANALYSIS LIMITATIONS

AI-based sentiment and emotion analysis is inherently imprecise and may fail entirely in edge cases, non-English languages, sarcasm, cultural nuance, or extreme market conditions. Do not rely on AI emotion detection for any decision affecting safety, mental health, financial positions, or legal rights without qualified human review.

3. HUMAN CONFIRMATION REQUIRED FOR IRREVERSIBLE ACTIONS

Before any critical, irreversible, or high-risk action is executed by an AI agent (e.g., placing orders, sending communications, deleting data, publishing content), a human user MUST provide explicit confirmation. Once you authorize an AI agent to act on your behalf, you assume full legal and financial responsibility for those actions under applicable agency law.

1. Acceptance of Terms

By creating an account, clicking "I Agree," or otherwise accessing or using the Awareness platform, APIs, SDKs, MCP Server, or any associated services (collectively, the "Service"), you ("User" or "you") agree to be bound by these Terms of Service ("Terms"), our Privacy Policy, and all applicable laws and regulations. If you do not agree, you must not use the Service.

These Terms are governed by and construed in accordance with applicable laws, including but not limited to the EU AI Act (2024/1689), GDPR (EU 2016/679), the California Consumer Privacy Act (CCPA), China's Personal Information Protection Law (PIPL, 2021), and China's Regulations on the Administration of Generative Artificial Intelligence Services (2023).

2. Service Description

Awareness provides an AI memory infrastructure platform including vector memory storage, retrieval-augmented generation (RAG), MCP (Model Context Protocol) server, REST APIs, SDKs, and a web dashboard. The Service is designed to enhance AI agent capabilities with persistent cross-session memory. The Service is provided "as-is" without warranties of any kind. See Section 8 for full disclaimers.

3. Eligibility & Registration

You must be at least 18 years of age (or the age of legal majority in your jurisdiction) to use the Service. By registering, you represent that all information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and API keys.

4. User Responsibilities & Role Definition

4.1 You Are the Final Decision-Maker and Responsible Party

You are the ultimate authority for all instructions given to AI agents operating through the Service. You bear full legal and financial responsibility for all actions taken based on AI-generated outputs. You may not delegate this ultimate responsibility to any AI system, automated process, or third party.

Under applicable agency law (including Chinese Civil Code Articles 162–175 and analogous common-law principles), where you authorize an AI agent to act on your behalf, the legal consequences of those acts bind you as principal.

4.2 Quality of Instructions and Data

You must ensure that all instructions, prompts, data, and content you submit to the Service are lawful, accurate, complete, and of sufficient quality for your intended purpose. You bear sole responsibility for the quality, legality, and fitness of your inputs.

4.3 Data Source Responsibility

You must ensure that any data you upload, ingest, or use through the Service was lawfully obtained and that you hold all necessary rights and licenses. You must not upload, process, or use third-party data, personal data, proprietary information, or copyrighted materials without proper authorization.

4.4 API Key & Credential Security

You are solely responsible for safeguarding your API keys, OAuth tokens, and account credentials. We are not liable for losses arising from your failure to secure your credentials.

4.5 Human-in-the-Loop Requirement

For any critical, irreversible, or high-risk AI-driven action — including but not limited to executing financial transactions, sending communications, deleting data, or publishing content — you must implement a human approval step before execution.

5. AI Capabilities & Known Limitations

5.1 Hallucinations and Inaccuracies

AI models used by the Service can and do generate outputs that are factually incorrect, fabricated, or misleading ("hallucinations"). This is a known, fundamental characteristic of current generative AI technology. You acknowledge this limitation.

5.2 No Professional Advice

ALL AI-generated outputs are provided strictly "AS-IS" and do NOT constitute professional advice of any kind (legal, financial, medical, investment, or otherwise).

5.3 Emotional Analysis Limitations

Emotion and sentiment analysis is subject to significant limitations, including failures in detecting sarcasm, cultural nuance, non-English languages, and extreme emotional states. Such outputs must not be used as the sole basis for any consequential decision.

5.4 No Guarantee of Continuity

AI models may be updated, replaced, or deprecated at any time. We do not guarantee consistency of outputs across model versions.

6. Prohibited Uses

You agree not to use the Service for any of the following:

• Any activity that violates applicable local, national, or international laws or regulations
• Market manipulation, wash trading, spoofing, front-running, or any form of securities fraud
• Generating, distributing, or deploying malicious code, viruses, ransomware, or cyberweapons
• Infringing or circumventing intellectual property rights of any third party
• Fraud, phishing, impersonation, social engineering, or deceptive practices
• Unauthorized automated access, web scraping, or data harvesting without explicit permission
• Processing personal data in violation of applicable privacy laws (GDPR, CCPA, PIPL, etc.)
• Generating content that is defamatory, obscene, threatening, discriminatory, or harassing
• Circumventing usage limits, rate limits, or access controls
• Reselling, sublicensing, or providing API access to third parties without prior written authorization
• Any use that creates undue risk to the safety of individuals or the public

7. Third-Party Services & Providers

The Service integrates with third-party providers including AI model providers (e.g., Anthropic, OpenAI, Ollama), cloud infrastructure providers, and OAuth identity providers. Our liability to you for issues attributable to third-party AI model behavior is limited to the amounts paid by you in the 12 months preceding the claim.

8. "AS-IS" Disclaimer & No Warranties

THE SERVICE, INCLUDING ALL AI-GENERATED CODE, KNOWLEDGE, MEMORY RECORDS, INSIGHTS, SUMMARIES, AND ANY OTHER CONTENT OR OUTPUT, IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, AWARENESS EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, COMPLETENESS, AND UNINTERRUPTED SERVICE.

AI-generated outputs do not constitute legal, financial, investment, medical, or other professional advice. You must independently verify all AI outputs with qualified professionals before relying on them for any consequential purpose.

9. Input & Output Disclaimers

9.1 Your Inputs

You are solely responsible for the content you input into the Service. You must not input: personal data of third parties without consent; classified or regulated information; trade secrets of third parties; or any content you do not have the right to process.

9.2 AI Outputs

You must not act upon, publish, distribute, or rely on any AI-generated output without first applying your own independent judgment and, where appropriate, seeking qualified professional review. The plausibility of an AI output is not evidence of its accuracy.

10. Limitation of Liability & Indemnification

10.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AWARENESS'S TOTAL AGGREGATE LIABILITY SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNTS YOU PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) USD $100.

10.2 Exclusion of Consequential Damages

IN NO EVENT SHALL AWARENESS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, GOODWILL, TRADING LOSSES, OR FINANCIAL LOSSES.

10.3 Your Indemnification Obligation

You agree to indemnify, defend, and hold harmless Awareness and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses arising from: (a) your use of the Service in violation of these Terms; (b) your inputs, data, or instructions; (c) your violation of applicable law; (d) your infringement of any third-party right; or (e) your failure to secure API keys or credentials.

10.4 Third-Party Model & Cloud Provider Costs

If unauthorized access to your account or credentials results in consumption of AI tokens, API calls, or cloud services, you bear full responsibility for those costs.

11. Data, Privacy & Security

Your use of the Service is subject to our Privacy Policy, which is incorporated into these Terms by reference. You grant Awareness a limited, non-exclusive license to process your data solely as necessary to provide the Service. We do not sell your personal data or memory content to third parties.

For enterprise data residency and on-premise deployment options, see our Enterprise Deployment Guide.

12. Term & Termination

These Terms are effective upon your first use of the Service and remain in effect until terminated. We may suspend or terminate your access at any time for material breach of these Terms, upon reasonable notice where practicable. Upon termination, Sections 4, 5, 8, 9, 10, and 13 shall survive.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. For users in the European Union, applicable EU consumer protection law and the EU AI Act shall take precedence to the extent required. For users in China, applicable provisions of Chinese law including the Civil Code, PIPL, and the Generative AI Regulations shall apply.

14. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or prominent notice in the Service at least 30 days before taking effect. Your continued use of the Service after the effective date constitutes acceptance of the revised Terms.

15. General Provisions

• Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.
• No Waiver: Failure to enforce any provision does not waive our right to enforce it in the future.
• Entire Agreement: These Terms, together with the Privacy Policy and any applicable service-specific agreements, constitute the entire agreement between you and Awareness with respect to the Service.
• Contact: Questions about these Terms may be directed to our legal team: everest9812@gmail.com

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