Question 1

Is my data secure?

Accepted Answer

Yes. Awareness is a managed cloud service with encrypted transport, access-controlled storage, and scoped API keys. Access is authenticated, and team workflows can be separated with permission boundaries. If you have enterprise security or compliance requirements, contact us for deployment and access options.

Question 2

Which AI tools are supported?

Accepted Answer

Any tool that supports the MCP protocol: Claude Code, Cursor, Windsurf, Cline, Manus, and more. Claude Code and OpenClaw also support native plugin installation with skills, hooks, and automatic memory capture. For deeper integration, we also provide Python and TypeScript SDKs that work with LangChain, CrewAI, PraisonAI, and any custom agent framework.

Question 3

Is it free?

Accepted Answer

Core features are free to get started with. You can create memories, connect AI tools via MCP, and use the SDK for common workflows at no cost. Market access and enterprise features will expand over time, and higher API limits are available separately.

Question 4

How is this different from a regular knowledge base or RAG?

Accepted Answer

Traditional RAG mostly searches documents for similar text. Awareness is a memory system for ongoing work: with MCP or SDK integration, it can record conversations, decisions, and shared context over time, deduplicate repeated signals, compress context intelligently, and return structured answers with facts, evidence, and open questions. Think of it as the difference between a search engine and a colleague who keeps up with the project.

Question 5

How does cross-model memory work?

Accepted Answer

All your AI tools connect to Awareness through the same MCP endpoint or native plugins. Whether you're using Claude Code (with its dedicated plugin), Cursor, OpenClaw, or ChatGPT, they all read from and write to the same memory. It's like multiple colleagues sharing one notebook — everyone sees the same information, no manual syncing needed.

Question 6

What file formats can I upload?

Accepted Answer

Awareness currently supports PDF, Word, Markdown, plain text, CSV, Excel, PowerPoint, and ZIP-based imports. Once uploaded, supported files are parsed, chunked, and indexed so you can start querying them quickly.

Question 7

How much do I save on tokens?

Accepted Answer

On average, our smart compression reduces token usage by 60% or more compared to sending full context. Awareness only sends the most relevant information to your AI tools, which means lower API costs and faster responses without sacrificing quality.

Question 8

Can multiple team members share a memory?

Accepted Answer

Yes. You can assign different agent roles (developer, reviewer, PM, etc.) to the same memory. Each role can have its own access permissions while sharing the same underlying knowledge base. You can also publish memories to the Market for others to discover and subscribe to.

Question 9

Do I need to change how I work?

Accepted Answer

Not much. Once you paste the MCP config into your AI tool, Awareness can work in the background for supported workflows. Your assistant can remember conversations, decisions, and shared context as you work, so you spend much less time manually saving or re-explaining things.

Question 10

Can I export my data?

Accepted Answer

Yes. Awareness supports multiple export formats: vector embeddings (JSONL / SafeTensors), raw text chunks, or full snapshots including original files. Your data is always portable — you're never locked in.

Frequently Asked Questions